Contact Us
Contacting Guangzhou
The U.S. Consulate General Guangzhou Immigrant Visa Section wishes to answer your questions and process your cases in the most timely manner possible. To help accomplish this goal, the Immigrant Visa Section has prepared a list of Frequently Asked Questions (FAQ) on our website, to access these questions please click here.
If the FAQ list does not answer your question, please direct your inquiry to the Guangzhou IV Section using the email form below.
E-mail inquiries submitted using this form are typically replied to within 5-7 business days. Please note that during major Chinese holidays such as Chinese New Year and Chinese National Day the Consulate may require a few extra days to respond. We appreciate your patience and understanding.
How to Contact Us
Please use this form to contact IV Unit by email. Emails are answered in the order received. You should expect a response in five to seven days.
Fax
Our fax number is (8620) 3884-4412. Faxes are answered in the order received. They are treated with the same priority as mail.
Our address is
United States Consulate Guangzhou
1 Shamian South Street
Guangzhou, 510133 PRC
Mail is answered in the order received and opened.
In Person
U.S. citizen petitioners who would like general information on the Immigrant Visa process in Guangzhou may attend an information session hosted by consular officers on Mondays at 14:30. We recommend that you arrive at the consulate around 14:00 in order to go through security check procedures. At 14:30, we will stop admitting petitioners into the Immigrant Visa waiting room and will promptly begin the session at that time. The aim of these sessions is to address frequently-asked questions and provide you with a better understanding of the process. Additional materials for cases that have already been interviewed will not be accepted during these sessions.
Due to workload constraints, U.S. citizen petitioners will only be allowed to ask questions about petitions they have filed (or are in the process of filing) themselves.