Embassy of the United States

Please see below the contact information of banks where you can cash traveler’s checks in Guangzhou City. We suggest that you contact the relevant banks for more information on cost, exchange rate and ceiling for each transaction as they are subject to change.

• Bank of Communications
  Contact information:
  Customer Service Hotline: 95559
  Location: 123 Jiefang Nan Road, Guangzhou
  Telephone: 8327-0040, 8327-0010, 8327-0016
  Website: http://www.bankcomm.com　
  
• Citibank
  Contact information:
  Customer Service Hotline: 800-830-1880
  1. Location: Fortune Building, 118 Tiyu Dong Road, Guangzhou
     Telephone: 38931688
  2. Location: 1^st F/L Asia International Hotel, 326 Huanshi Dong Road, Guangzhou
     Telephone: 83861668
  Website: http://www.asia.citibank.com
  
• HSBC
  Contact information:
  Customer Service Hotline: 800-820-8878
  1. Location: 1^st FL G2 Garden Hotel, 368 Huanshi Dong Road, Guangzhou
     Telephone: 8365-2688
  2. Location: HSBC Building Apt 105-108, 148-9 Dongfeng Xi Road, Guangzhou
     Telephone: 8113-1000
  Website: http://www.banking.hsbc.com.cn 

Any questions about American Express traveler's checks may be directed to:
U.S. American Express Guangzhou Office (美国运通广州代表处)   Office Tel.: 8331-1611
Customer Service Center: 108-004-400-106