U.S. Citizen Services
Important Notes: Passport Mail Back Services Is Now Available
As of January 1st, 2016, the Department of State is no longer offering additional pages for U.S. passports. Previously, U.S. passport holders had the option to pay for the insertion of an additional 24-page visa insert. The decision to discontinue this service was made to enhance the security of the passport and to abide by international passport standards. Americans who need additional pages in their passport to travel should apply for a new 52-page passport (most countries require two empty pages for a new visa, and there must be room in the passport for entry/exit stamps for arrivals and departures while traveling).
In Guangzhou, it normally takes about two weeks to process and receive a new 52-page passport, so travelers should plan in advance to apply for a new passport when they have only a few blank visa pages left.
Overview of American Citizen Services
The following is a list of services provided at American Citizen Services, U.S. Consulate Guangzhou. For detailed information on our services, including how to schedule an appointment, please click the appropriate link below.
The U.S. Consulate General in Guangzhou will be closed on the following days:
* Apr 4 Monday Tomb Sweeping Day
* May 1-2 Sunday-Monday International Labor Day
* May 30 Monday Memorial Day
For a complete list of U.S. and Chinese holidays, please visit U.S. Consulate Guangzhou Holiday Schedule.
Should you need to report the death, arrest, hospitalization or other emergency involving an American citizen, please contact us at: (020) 3814-5775 from within China or (011-8620) 3814-5775 from the U.S. during our business hours (8:00a.m. to 4:45p.m. China time). American Citizen Services is unable to answer any visa-related inquiries.
After regular business hours, please call (010) 8531-4000 from within China or (011-8610) 8531-4000 from the U.S.