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U.S. Citizen Services

ATTENTION: U.S. embassies and consulates are currently experiencing technical difficulties that may result in delays in visa processing and receiving and sending communications. Additionally, applicants who have interviews for student and exchange visitor (F/M/J) visas scheduled for this week should bring proof of payment of the SEVIS fee and customers to the Consular Section should use cash to pay for fee-based services (U.S. Dollars or Renminbi). U.S. citizens may also experience delays in sending and receiving communications. U.S. citizens requiring emergency assistance should call the U.S. Embassy at 010-8531-4000 and press 1 for emergency. The country code for China is 86 if the call originates from overseas.

Overview of American Citizen Services

The following is a list of services provided at American Citizen Services, U.S. Consulate Guangzhou.   For detailed information on our services, including how to schedule an appointment, please click the appropriate link below.

Passport Services
Citizenship Services
Federal Benefits
Legal Matters


Smart Traveler Enrollment Program

  • Smart Traveler Enrollment Program

Holiday Closure

  • American Citizen Services will be also closed on the following days:

    * Nov 11  Tuesday
       Veterans Day

    * Nov 27 Thursday 
       Thanksgiving Day

    * Dec 25 Thursday
       Christmas Day
    For a complete list of U.S. and Chinese holidays, please visit U.S. Consulate Guangzhou Holiday Schedule.

    Should you need to report the death, arrest, hospitalization or other emergency involving an American citizen, please contact us at:  (020) 3814-5775 from within China or (011-8620) 3814-5775 from the U.S. during our business hours (8:00a.m. to 4:45p.m. China time).  American Citizen Services is unable to answer any visa-related inquiries.

    After regular business hours,  please call (010) 8531-4000 from within China  or (011-8610) 8531-4000 from the U.S.